Privacy Policy
This Privacy Policy explains how personal information related to the mobile application provided by DGY VPN (the 'App') is handled. DGY VPN, referred to as 'this Service' or 'we', provides the service while taking reasonable steps to protect user privacy under this policy.
When you download and launch the App, the system may collect necessary operational data, including Internet Protocol (IP) address, device operating system version, in-app access paths, and session duration. To provide suitable connection recommendations, we may process approximate device location. This data is mainly used for: 1. Route recommendation: using DGY VPN node distribution to suggest available connections; 2. Performance improvement: identifying regional connection issues through anonymized aggregate data; 3. Service communication: sending important updates, security notices, or subscription reminders through your reserved email or username. Data retention follows this policy.
We only transmit aggregated anonymized data to necessary third-party partners, such as Google Play Services and Firebase, for crash analysis and product improvement. Except in the following cases, we do not share your personal information with third parties: 1. Compliance with legal procedures or regulatory requirements; 2. Protection of user life, property, or fraud investigation; 3. Cooperation with entrusted providers under confidentiality obligations. To stop further collection, remove the App using the standard uninstall process on your device.
User-provided data will be properly kept during the service validity period and for a reasonable grace period thereafter. If you need to cancel your account early and delete your personal profile, please contact our privacy team via [email protected]. In addition, this App strictly prohibits use by minors under the age of 13. We will not intentionally solicit any data from this group, and upon discovering the mistaken collection of such information, we will immediately initiate permanent deletion procedures. Guardians are advised to contact us via the aforementioned email so that we can take necessary technical interventions. To ensure data confidentiality, we have deployed multiple layers of physical and electronic defense systems to safeguard your information security in all aspects.
This Privacy Policy may be updated from time to time according to regulatory requirements or business adjustments. You are advised to check this page regularly. Your continued use after changes are published will be deemed as acceptance of the revised terms. This policy officially takes effect and is implemented as of October 4, 2025. If you have any questions or suggestions for improvement regarding our privacy processing procedures, you are welcome to communicate with the DGY VPN team at any time via email ([email protected]).
